Synthesia on upgrading the plan and generating the video again
Most levers in this record change what the next file carries. This one says the existing file stays as it is: the route off the mark is to buy a higher plan and produce the video over again. As of 2026-09-22.
| Point | What the record holds |
|---|---|
| Who controls it | The plan, and then a second render of the same video |
| Read from | A knowledge-base article answering how to remove it |
| What it does not settle | What the second render costs in credits or time |
Inclusion rule. One cell of this generator's entry, quoted from the page the entry names. Coverage, commentary and third-hand summaries are not admitted, in either direction. Order. Fixed order: the cell, the page it came off, then the limit on reading it.
1Re-generate is the word that changes the workflow
A mark that can be lifted off a finished asset is a post-production question. A mark that requires the asset to be made again is a scheduling question, and on a series it is a budget question as well.
The page says so plainly, which is more than most entries here do. A reader planning a delivery can take it as given that a late decision about marking means a late render, not a late export setting.
2The advice is addressed to a specific plan
The instruction names Basic-plan users. That keeps the statement narrow and checkable, and it leaves open what a different plan's user would be told, which the cell records rather than extrapolating.
Narrow instructions are a feature of support pages generally. They are written for the person who asked, by people who will be held to the answer by the next ticket, which tends to make the scope accurate.
3Why this entry also carries a permanence row
The same page describes a second cause of the mark that no upgrade undoes. That is recorded separately, because the lever and the permanence of what the lever missed are different facts.
Reading them together is the useful move: buying a plan changes what the next render carries, and a file already produced under a test flag is not reached by a purchase at all.
- SynthesiaBasic-plan users are told to upgrade the plan and re-generate the videothe route off the visible mark
- Article 50(5)The information must be given clearly and distinguishably at the latest at the first interaction or exposureand must meet accessibility requirements
4Sources
Wording taken from the knowledge-base article at help.synthesia.io, consulted 2026-09-22. All four rows for this generator sit on Synthesia; the same column across every entry is read down on Who controls it. Filed beside it: Hailuo on a flag in each request, Wan on a boolean in each request.